Preventive Conflict and Alternative dispute resolution (ADR) techniques are proven in developing more innovative, longer-term, and pragmatic solutions to supporting more effective project results, with reduced claims costs and longer stakeholder relationships.
Training is crucial not only for those selected to serve as in-house neutral third parties to ongoing project disagreements, but also for project leaders, contract negotiators and interface professionals who need to understand how ADR can enhance negotiation and procurement decision making.
Session 1: The cost of conflict in engineering and construction projects
Session 2: Overview of ADR techniques
Session 3: Achieving Stakeholders' Buy-In
Session 4: Designing the right ADR program for your project
Session 5: Ethical Considerations
Session 6: Evaluating ADR success within your project
Alternative Dispute Resolution Techniques for Effective Project Teams
The course is intended for project and program professionals of all levels within the public and private sectors.